We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.

Backpacks and duffle bags are not permitted in the exhibit.

Prohibited

Backpacks, luggage, and duffle bags

Paints and aerosols

Indelible markers

Weapons of any type

Outside food and beverages (including alcohol)

Food of any type is not permitted in the gallery

Any item deemed by exhibit security or venue management to be inappropriate

Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted

Camping chairs

Tripods

Permissible

Walkers, mobility scooters, and other mobility aids

Strollers

Cameras (still/video)

Service animals: For non-traditional service animals, please contact us before your visit.

Prohibited items will not be stored by venue management or on site.

Mozart Immersive: The Soul of a Genius reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.

Exhibit & Venue

Our main entrance is reached by a few stairs or via a ramp on the left side of the main doors. From there, a manual elevator will take you to the lobby for check-in. An elevator attendant will be assigned to you to help you navigate the space. The only space that is not accessible is our “Juliet” Balcony that is reserved for Date Night Packages only and requires two flights of stairs. If the Juliet Balcony is inaccessible to you and you have purchased a Date Package, please contact us to arrange accommodations.

There is 1 wheelchair available on site, offered on a first-come, first-serve basis.

Parking

There aren’t dedicated accessible parking spots at this venue. Drop-offs can be made at the main entrance. The closest parking is our partnered parking garage, the James Kilmer Garage.

It is located across the street (150 feet away) and provides valet service. We suggest that anyone in your party with mobility issues is dropped off on our side of the street before pulling into the garage.

Sensory Advisory

This experience may contain bright and flashing lights that may cause discomfort for people with photosensitive epilepsy. There may also be loud music and effects. Viewer discretion is advised.
Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.

Seating & Mobility Aids

Wheelchairs, walkers, and scooters are all permitted.

Support Persons

Patrons supporting persons with disabilities receive free admission to the exhibit and do not require a ticket for entry. At no time will a patron with a disability who is accompanied by a support person be prevented from having access to their support person while on the exhibit premises.

Service Animals

Service animals are permitted in the gallery, but please be advised that the volume and visuals may be uncomfortable for animals. For non-traditional service animals please contact us.

Masks

Masks are not required for entry to the exhibit. They are optional for staff and guests in accordance with current legislation.

We encourage all patrons to follow safety recommendations such as social distancing, frequent hand washing, and staying at home if they are not feeling well.

Bathrooms

There are bathrooms on all three floors of our exhibit. There are accessible stalls in both men’s and women’s bathrooms and a family restroom on the Balcony level.

The exhibit opens 15 minutes before the first entry time of the day and closes 20 minutes after the start time of the last entry time of the day. For entry times, please see the ticketing calendar when you click BUY TICKETS

Location

Lighthouse ArtSpace Chicago is located at 108 W Germania Place, Chicago, IL, 60610 USA.

Directions & Transit Information

The closest metro stations are:

• Sedgwick (brown line)
• Clark / Division (red line)

The exhibit does not have dedicated on-site parking, but there are a number of public parking lots nearby

The closest is our partnered parking garage, the James Kilmer Garage, which is located across the street (150 feet away) and provides valet service. You can pre-book parking here. (https://booking.parking.com/ikt/). To pay for your parking digitally, you will need to provide your license plate number. You can do this through the link, or via QR code at the venue.

We suggest that anyone in your party with mobility issues is dropped off on our side of the street before pulling into the garage.